Wallis

1.00 stars

12 Reviews

GBP silhouette

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Annette's complaint against Wallis

Annette Grrange

15/11/2016

Bad customer service, no refund for return

Complaint against Wallis

I rang customer Service for wallis and was on the phone holding for most of the time. Rep then went away to "find my order" and left me on hold deliberately because when she came back to find I was still there she hung up on me! I am FURIOUS! She could not find my order either by address or post code, which I can't believe. I want to know where my returned item refund is! I was on the phone for 25 minutes, and got absolutely nothing in return. If Wallis don't contact me about this I will never use them again!

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