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Tasleam's complaint against Wallis

Tasleam Akhtar


Refund Issue

Complaint against Wallis

Hi, I rang Wallis Customer Services a week ago and someone was supposed to get back to me but no-one did which was infuriating. Wallis refunded me incorrectly for a coat that I returned with a £45 difference so I would like that refund going in my bank please. Order number: 366708451 Amount that should have been refunded: £75 Amount that has been refunded: £30 They said on the phone that I will contacted within the next 24 hours to confirm that I have received the remaining refund but have heard nothing and still haven’t received the refund. This is appalling and disgraceful behaviour. I will never be ordering from Wallis again. Yours Sincerely Tasleam Akhtar

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