John Lewis

1.00 stars

27 Reviews

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Ewa's complaint against John Lewis

Ewa Barcikowska

22/03/2015

missing an item in delivery

Complaint against John Lewis

I ordered 2 items: eye cream and night cream online from John Lewis. I only received one item. After complaining to John Lewis, they refused to sent me the missing item. John Lewis customer service stated that the weight of the package was the same when it left and when was received by the delivery company and that they packed both items.

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