Want to resolve an issue with Shpock?
Or simply share your experience
EXCLUSIVE: Ticket Selection - website investigated by police is still allegedly ripping off hundreds of customers
Christmas on a budget – make great gifts affordable by switching energy supplier, plus car and home insurance
Andy's complaint against Shpock
[RESPONDED] Terrible Service
Complaint against Shpock
I had a few koi to sell on and having been in the hobby for a number of years, am aware of the information someone would want when buying a fish and how to take a proper photograph - well according to Shpock this makes me a professional and thus gives them grounds for restricting my account! After calling them I informed one person that I am not a business nor a professional and was advised I could list between 5-10 at any one time, duly noted and this I complied with! Few days later, account is restricted 'again' and I was contacted via email from two different people! Annoying! Few days later - guess what - accounts restricted 'again' and I didn't even list anything. I was editing old adverts which they reactivated!!! Been restricted now for 4x or 5x days and I've had one or two emails from someone new who isn't aware I've been in contact with numerous other colleagues. I did quite like Shpock but the service is terrible & communication is poor. Not very happy at all.
- supporters 0
Shpock has responded
- Comments (2)
Shpock Team | | VERIFIED
Andy J | | VERIFIED