Shpock

3.00 stars

406 Reviews

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Shelley's complaint against Shpock

Shelley Seaton

09/05/2017

[RESPONDED] broken fridge freezer

Complaint against Shpock

I bought a fridge freezer from a seller on spock who claimed in her ad that it was in good working condition. the seller delivered to my house with it all wrapped up in cling film then left. when I managed to get the cling film off and plug it in I could out it didn't work. it was rusty on the inside and the smell coming from the inside was terrible so now I'm left with a broken fridge freezer. I paid £110 in cash upin arrival and can now not get in touch with the seller due to them deleting the ad. I've emailed shpock and no response from them.

  • supporters 0

Shpock has responded

  • Comments (5)

Shpock Team | | VERIFIED

Hi Shelley, We are very sorry to hear of this experience. If you emailed the Support Team, they will get back to you. Alternatively, please send a private message to one of our social media channels and they can also help you.. Many Thanks Your Shpock Team

Shelley Seaton | | VERIFIED

I've been emailing your support team and do not seem to be getting anywhere with it.

Shelley Seaton | | VERIFIED

User Responded via private message

Shpock Team | | VERIFIED

Hi Shelley, Can you please send a direct message to one of our social media channels with the details and your Shpock details and the team can look into this. Thanks, Your Shpock Team

Shelley Seaton | | VERIFIED

User Responded via private message
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