3.00 stars

362 Reviews

GBP silhouette


T's complaint against Shpock



[RESPONDED] Buyer not responding

Complaint against Shpock

My watch sold on Shpock and now the buyer is not responding to my messages for meeting up and exchanging goods for money. Is there a standard procedure in order to follow this up? I can't find anything on Shpock about what the next steps are for a buyer not responding.

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Shpock has responded

  • Comments (5)

Shpock Team | | VERIFIED

Hi T N Yes please get in touch with our support at [email protected] We will be able to contact the buyer to ensure the deal goes through. Kind Regards Your Shpock Team


Hi Shpock, Yes the issue was now resolved. Thank you, T

Shpock Team | | VERIFIED

Thanks for letting us know. :)

Equine Freedom | | VERIFIED

Hi I have bought a iteam and the seller has not sent the iteam and it has been going on for over 3 weeks now And they kept giving diffiend reasons some I know not to be true and now the seller not been in contact for 4 days Is there anything I can do I don't want to give name of seller at this point as id like to believe that they are genuine

Ron Neal | | VERIFIED

Sold a cat tower offered to deliver it She asked for me to text before I left which I did Then proceeded or inform me that she no longer wanted it after accepting bids
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