3.00 stars

362 Reviews

GBP silhouette


Paul's complaint against Shpock

Paul Dewey


[LAPSED] complaint against being restricted

Complaint against Shpock

hi ill give this one last chance i have been restricted due to being reported by a seller , i agreed to buy a chest of drawers and 2 side tables and arranged collection,on the morning of collection i checked my bank ans there was aproblem getting the monies , i notified her straight away and she replied ok which i took as not a problem if it was and she notified me i would have rearranged for collection when monies sorted , she re advertised for sale at a much higher price than original and sold all 3 items , she then decided to report me when there was nothing i could do , i have sent emails and messages to you now for 7 days , im a good seller and buyer look at my reviews , why cant you resolve the issue instead of sending the same message will get back to me in 3 days but nothing . Can you please sort this is most unfair and one sided, also the faults shown on product were much worse than the photo indicated. thanks

  • supporters 0

Lapsed. Paul has not responded in 90 days

  • Comments (1)

Shpock Team | | VERIFIED

Hi Paul, If you emailed the support team, they will have definitely got back to you within the time frame stated. Please check the spam/junk account of your email inbox in case our email responses went there. If you still have not received a reply, please contact us as soon as you can on +43 1 934 66 29 Kind Regards Your Shpock Team
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