Shpock

3.00 stars

406 Reviews

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dawn's complaint against Shpock

dawn Hoare

30/09/2017

[LAPSED] Iphone 5

Complaint against Shpock

I purchased an iphone5 on shpock yesterday. The seller told me the phone is on EE network. He arrange to get the phone unlock to O2 for me. I wanted the phone for my son birthday present he knew this. We met up and I paid for the phone. He told me that he would keep the shpock site open because he still has the box for the phone at home. I soon found out that the phone is not unlock and he has delete the item from shpock so I cannot report him. I need more information from him to get the phone unlock. I am going to be out of pocket. This is unfair what can I do next

  • supporters 0

Lapsed. dawn has not responded in 90 days

  • Comments (5)

Shpock Team | | VERIFIED

Hi Dawn, We are very sorry to hear of this occurrence. Can you please get in touch with our Support Team at [email protected] and they will gladly assist you with this issue. Kind Regards Your Shpock Team

dawn Hoare | | VERIFIED

Thank you I have spoken to one of your support team this morning on the phone. If I do not get a reply from the seller by Wednesday I will be in touch with the support team. Your team have been helpful . Thank Dawn

Shpock Team | | VERIFIED

Thank you Dawn

dawn Hoare | | VERIFIED

User Responded via private message

Shpock Team | | VERIFIED

Thanks for staying in touch, Dawn Happy Shpocking
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