3.00 stars

406 Reviews

GBP silhouette


Cassie's complaint against Shpock

Cassie Hobson


[LAPSED] No replies to my reports. Still have not received the item despite waiting more than 5 months.

Complaint against Shpock

I have tried to submit reports about the seller I have bought an item from, but it doesn't allow me to submit more than one, which is ridiculous because I haven't received my item and I have lost all my money. I have never come across such awful customer service, and I would have expected Shpock to be more responsive and to make at least a little effort to resolve my issue. I do not know how to go about my complaint, as there appears to be no way of contacting Shpock, but I would like a full refund and also some compensation for this waste of my time, and I also expect you to make the seller deliver the item to me. Thanks

  • supporters 0

Lapsed. Cassie has not responded in 90 days

  • Comments (1)

Shpock Team | | VERIFIED

Hi Cassie, You can contact us at [email protected] and our Support Team will be glad to help you. If you already reported it directly in the app, our Support Team will have already looked into this. Kind Regards Your Shpock Team
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