Shpock

3.00 stars

362 Reviews

GBP silhouette

SAVE ON YOUR INSURANCE

Sarah's complaint against Shpock

Sarah Biddle

02/05/2018

[LAPSED] Shpock Ban

Complaint against Shpock

My Shpock account was restricted as I had a replica bag for sale. I did not realise I was not allowed to sell this as there are hundreds of fake items advertised on there. Because they restricted my account I couldn't do anything so I opened another account. I then got restricted again as not allowed more than one account. I contacted them and explained the situation and they reactived my account. On this account I had some genuine bags listed. Shpock deleted these listings. I relisted them as they were 100% genuine items. Shpock then banned me completely and were very rude saying I had blatantly ignored them and relisted the items they took down. However, the items were 100% genuine which could easily be seen from the serial numbers. There are lots of items on there which are clearly not genuine which are not being removed. If Shpock are unable to tell the difference between real and fake how can they police this properly? They ban people for selling genuine items and leave fakes there for people to buy. I am very upset I have been banned when I am an hosest seller and my items listed were genuine.

  • supporters 0

Lapsed. Sarah has not responded in 90 days

  • Comments (3)

Shpock Team | | VERIFIED

Hi Sarah, Can you please DM us on Facebook and our support team can clarify the issue here and help get it resolved. Thanks Your Shpock Team

Shpock Team | | VERIFIED

Hi Sarah, Can you please DM us on Facebook and our support team can clarify the issue here and help get it resolved. Thanks Your Shpock Team

Shpock Team | | VERIFIED

Hi Sarah, Can you please DM us on Facebook and our support team can clarify the issue here and help get it resolved. Thanks Your Shpock Team
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