Shpock

3.00 stars

406 Reviews

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Laura's complaint against Shpock

Laura Williams

06/11/2017

[LAPSED] What customer service?

Complaint against Shpock

Someone bought something from me, but then turned around and said that they thought the product included something else with it. Buyer is refusing to pay. WTH am I meant to do? According to Shpock, we have a legal agreement to buy/sell, but there is no procedure in place to deal with this. Read someone else comment of the same thing then they got a response of reporting the person to them through the app - but no instructions on how to do this. Will they ever see their money? Will I?

  • supporters 0

Lapsed. Laura has not responded in 90 days

  • Comments (1)

Shpock Team | | VERIFIED

Hi Laura, Thanks for getting in touch. All confirmed deals are legally binding. We take all efforts necessary to ensure the transaction goes through smoothly. Please get in touch with Shpock Support Team at [email protected] and they will assist you with this. Thanks Your Shpock Team
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