Bedroom World

Bedroom world have sent me the wrong item. I have been trying for the last 5 days to call their customer services to return the item and exchange it for the one i originally ordered. after being sat on hold for over an hour!!!! It is impossible to get through to them! If I want to buy something else from them I am straight through! I have sent numerous emails and yet not once have I had a response! I am disgusted with their service and I would not recommend using them to anyone! I will be writing a letter of complaint and I will be asking for my money back. I will not use this company again!