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Anne's complaint against Bedroom World
Complaint against Bedroom World
Dreadful service,ordered the bed online on the fri,was told it would be delivered Tues between 8am-6pm,waited in all day & it never arrived ,spoke to customer service & was told they'd tried to deliver &left a card which was a lie,was then told they would deliver fri,received a text on wed morning to say the bed was being delivered that day & yet again didn't arrive,on Thursday without notification the courier turned up with just the mattress & no bed,finaly the bed arrived on friday after a week of hassle, stress & none stop phoning,the customer service team were all saying different things each time i rang,not a happy shopping experience.
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