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Nicky's complaint against Dressdo
I ordered 2 'made to measure' bridesmaid dresses which both came too big and needed alterations
Complaint against Dressdo?
Trying to get a refund or tailor costs covered (as this is what is on their site) but customer service is awful and I've been told to sell the dress online or buy another one! They admit it was their fault and said if I get it altered they would pay, but I told them the alteration costs ( £150) and they are refusing to pay up. Only offering me £30 for both! Very shocked at the poor English used in their emails and lack of service. 29 emails back and forth to them and not getting anywhere!
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