World Stores

1.00 stars

28 Reviews

GBP silhouette


Tracey's complaint against World Stores



Superior Comfort Buckingham 1200 - Order WS0261428 - incorrect item after 2wks delivery fail

Complaint against World Stores

To Whom it may concern World Stores delivered a Pocket Shire Buckingham 1000, the order was clearly for a Buckingham 1200. In addition it has been slightly damaged through transit. Photographic evidence available on request. We are very unhappy with the service we have received from WorldStores in regards to delivery service (or delay thereon) and not even getting the correct product delivered on this particular order. We are really disappointed and require someone from customer services, preferably a manager, to contact us in regards to the above-mentioned as soon as possible. Regards

  • supporters 0

World Stores failed to resolve this complaint

  • Comments (1)

Tracey | | VERIFIED

There was no follow through with customer service and waiting times to talk to a human being is in excess of 20min... issue has sort of been resolved, but we the customer had to provide a reasonable solution, in order to close the matter.
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