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Susan's complaint against Carpetright

Susan Coyne


no carpet

Complaint against Carpetright

I ordered and paid in full over 700 pounds for a living room carpet .due to be fitted today the 31 March 2017 .by 4 in the afternoon I called carpet right in erdington to see what time it was coming at they then told me it had been cancelled by their office and was unsure why .he phoned me back saying they could fit it on Monday .I was not to happy as I had the day of work .10 minutes late he called me back saying they couldn't do it Monday as the carpet I ordered and paid for 8 weeks ago was no longer available .he said I could go back in pick another carpet and pay the differences. I don't think so .I will be in the store tomorrow let see what happens they sold me a carpet that they don't have and maybe doing this to more customers. don't go to carpet right

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