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Joy's complaint against Carpetright

Joy Southwood


Where is my carpet?

Complaint against Carpetright

Ordered a carpet for our stairs and landing costing £400.00, 3 weeks ago, after 2 weeks we contacted the Watford store on tuesday 15th January and was told that the order was being delivered on the 16th to the store and we would get a call, no call so again we rang Watford and was told it hadnt been deivered and on the 17th was told they didnt order the right size and it would be in store on the 18th and guess what still waiting for a call. We rang for the 5th time this week and still being fobbed off. It amazes me that everytime we ring the lorry has just turned up so they need to check whats being delivered.

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