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97 Reviews

GBP silhouette


Peter's complaint against Andrex

Peter Geering


Poor quality toilet tissue

Complaint against Andrex

Recent (last 3 or 4 months) purchases of your toilet tissue are, in my opinion, an inferior product to your previous excellent toilet rolls. Since you have amalgamated the layers into a single layer the paper has no structural strength. This results in fingers going through the paper and effectively substituting the hand for the toilet roll. This is as unsatisfactory as it is unhygienic. I have tried the different types of toilet tissue that you market, and other than the price and the embossed logo I can see no difference. Ironically your product can best be described by using the various words for the substance it is supposed to remove.

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