Victorian Plumbing

1.00 stars

12 Reviews

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James's complaint against Victorian Plumbing

James Hughes

09/02/2018

Utterly awful! Fraudsters!

Complaint against Victorian Plumbing

Utterly awful. Are absolute fraudsters. I ordered a shower enclosure but had to be returned due to being the wrong way round. So I ordered another one in the mean time and had to pay extra for this. The new one came all okay. The one I sent back was delivered back to Victorian Plumbing all fine but they would not issue me a refund as the back had a tear in it. The actual item was all fine and resellable but they said they could not refund me as the box was slightly ripped, despite them informing me on the phone before I returned it to them that it did not even need to be in the box and just to wrap it in plastic. Absolute disgrace of a company. DO NOT USE!!!!!!!!!!!

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  • Comments (1)

Tony Davies | | VERIFIED

Am having a nightmare with them about a wc unit put together so cant fit cistern unless take apart but then cant put back together once cistern in place and against wall. Basically like expected to put a square plug in a round hole. Suppliers also can't explain and say they only make what asked to. Keep getting fobbed off from one to other and no replies. Wanted to send everything back cost to muc
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