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Ken's complaint against Trespass
Very bad customer service
Complaint against Trespass
I visited Tresspas Eastbourne high Street on 12th June at 5.20pm. I went upstairs to men's department and wanted to purchase some clothing. A male assistant came up and said the store was closing very soon but I could purchase goods in my hand. I immediately went down to pay and was told by female cashier they were closed and she had to go and visit her sick brother in hospital. Whilst I have every sympathy for her family problems they are not mine. I will not be making future purchases from Tresspas and suggest your staff are properly trained. When I entered the shop my partner was downstairs and said they were cashing up at 5.20. I would like to receive a reply to this complaint and look forward to hearing from you.
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