No Flame E-Cig

1.00 stars

119 Reviews

GBP silhouette

SAVE ON YOUR INSURANCE

Ann's complaint against No Flame E-Cig

Ann THORNLEY

08/11/2016

A TOTAL RIP OFF

Complaint against No Flame E-Cig

Amazon offered me a free trial,of this companies e cig I sent £4 95 in postage to e cig,they sent the product that was not suitable for my needs .That was the end of it as far as I was concerned,however on going through my bank statements I found,that £69 99 had been withdrawn without my permission,and a few days later another £49 99 again without my permission,i never received any goods or services,nor did I order any,I e mailed this company,with a very strong complaint,and asked for this money back,and received an evasive letter but no money has been returned,They have stolen money from my account,do not do any business with them ! Does anybody have any idea what I can do about this !

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  • Comments (1)

Kelvin Lewis | | VERIFIED

I saw these posts after going for the £4.95 free trial. As soon as I was aware of this issue, I emailed the Company:- 'I have not authorised your company to make any deductions from my account/card, except for the agreed £4.95. Furthermore, I withdraw any such perceived authorisation. I then contacted my bank to get them to stop any attempted withdrawal from my account/card, which they did.
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