Card Factory

1.00 stars

56 Reviews

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Neil 's complaint against Card Factory

Neil Courage pike

05/05/2018

Gift card exchange

Complaint against Card Factory

I was given an xbox gift card from the card factory and i was given the receipt for it just in case, the unfortunate thing is i don't have an xbox so I popped into their shop to try and exchange it for a river Island one for the same amount of money and I was told that the shop does not do returns or exchanges on gift cards, is this correct and why can't I just get a straight swap so the person who originally bought the card does not waste her money due to the fact I won't ever use it

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