Card Factory

1.00 stars

57 Reviews

GBP silhouette

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Thomas's complaint against Card Factory

Thomas Arenella

26/11/2015

incorrectly personalised cup

Complaint against Card Factory

I ordered a personalised cup, getting personal actually made it I believe, but the personalisation is wrong. the name should be Richard's but instead it says Richard's's and they say that it's my fault, saying that I typed the name in the personalisation box that way. at the time, it did not say to not add the apostrophe S on to the name. I pointed that out to them many time's. now they have since changed that. not it read's, type name to appear, we will add the 's for you. it did not say that when I made the order.

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