Card Factory

1.00 stars

57 Reviews

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SAVE ON YOUR INSURANCE

Lorraine's complaint against Card Factory

Lorraine Wildman

11/11/2017

Inflated balloon

Complaint against Card Factory

Today Saturday 11 Nov I went into my local card factory shop in darkes lane potters bar I asked the cashier if she had a happy birthday balloon for mum and her reply was no but we have special mum so I agreed to buy it but I had to pay first even that I was buying more items which I found very weird I got my balloon and when I took it outside it went down so I took it back into the shop to be told it will go down in the cold I asked for my money back to be told no you should of told me what you wanted it for I brought that to go on my mum grave for tomorrow and when I mentioned that she said you should of told me first what you wanted it for which I was very upset about If you are selling these balloons that go down in the cold and places that are very hot you are selling them under false pretences I use this shop quite often and I also find that the 2 cashiers are quite happy to have a conversation about what's on face book while serving

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