Beauty Bay

I ordered 3 items from beauty bay 6 days ago. They cancelled my order 20 minutes later as they stated one of the items were incorrectly priced, so they cancelled my order (didn’t cancel the payment as it still went through 2 days after.) and told me I would be refunded in 3 days. I had to re order the items... paying even more money. I expected to receive my refund fast as it was the company’s fault and not a return. Still haven’t received my refund, calls and emails are never answered.