WOW HD

4 Reviews

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Stephanie's complaint against WOW HD

Stephanie Law

18/01/2018

Request for refund due to non-receipt of items

Complaint against WOW HD

I placed an order with WOW HD on the 1st December 2017 for two CDs, order no: 3350-6181-4717SA to the value of £21.38. The CDs never arrived and I was told by WOW HD that I had to wait 45 days before submitting a request for full refund. 45 days have now passed and I have e-mailed WOW HD numerous times as well as submitting online forms to request a refund in full. They are now choosing to ignore my requests and haven't answered any of my e-mails or online requests. This is totally unacceptable and I would like a refund in full immediately. Miss Stephanie Law

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