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Victoria's complaint against Buzz Catering Supplies
DO NOT USE BUZZ CATERING
Complaint against Buzz Catering Supplies
It's very unfortunate that TrustPilot would not allow me to withold all stars as Buzz Catering does not deserve a single one. I manage a luxury kennels based in Essex and to ensure the highest levels of hygiene we wanted a professional kitchen fit-out. Buzz Catering gave the most competitive quotation so we used them, we were lead to believe that we were getting a top of the range pass through dishwasher, a fridge and some stainless steel worktops (which they were even cheeky enough to suggest that they had thrown in for nothing!) The items then arrived and were installed and we requested an itemised invoice for insurance purposes, my requests were ignored by the Director and other members of their team. When an installer came out as I thought there was an issue with the machine they told me the figures that they sell for and it turns out that Buzz Catering had supplied us with their most budget Dishwasher, over charging us by double!! I have asked for refunds of the difference and have been told our order was bespoke which is untrue since they are all standard sizes and fridges and dishwashers are not even made to order! Even if I cannot receive the money back that we were conned out of I hope my review will stop anyone else considering using Buzz for their fit-out!
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