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Emma's complaint against Biuky
Deceiving and Useless
Complaint against Biuky
Ordered a lipstick, unaware that the shipping would cost over twice the price of the actual lipstick I bought. When going to the 'cancel my order' page I was asked to enter my order number but have no copy of that number as I did not receive an order confirmation. Cancelling an order has to be done within an hour and so far haven't received an email. They should have written the price of shipping on the order summary page before having to submit an order. Also giving you a reference/order number would help!!
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