Cento Consultants

1.00 stars

11 Reviews

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Mark's complaint against Cento Consultants

Mark Radcliffe

16/05/2016

Cannot get cash back offered and shocking customer care

Complaint against Cento Consultants

Offered a buyout deal to move from Vodafone to EE. After nearly 12 months still haven't had a got the monthly rebate payment as set up from them as agreed. Have been paying double line rental to both Vodafone and EE for 5 of 8 numbers they were supposed to port across/cancel. Eventually had to organise cancellation and porting of existing numbers direct with Vodafone/EE. Still one handset short and still no rebate set up. Shocking customer service, Cento Directors never respond to emails. Advise anyone not to use this company.

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  • Comments (1)

Amelia Hadley | | VERIFIED

Hi Mark We are having similar issues - we were promised money back which has never been paid. We have recently issued them with a statutory demand. Have you tried doing this? Thanks Amelia
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