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Mary Ann's complaint against Talkxtra
Mary Ann MacRae
Top Up not successful
Complaint against Talkxtra
On 12 July 2017 I paid €10 for a top up in the Post Office and have the receipt. However, my credit is still at 11 cents. I have called the support number given 1-800-992-436 on numerous occasions, once I did get someone who sounded like they were not in Ireland and they promised it would be topped up and two other times I was asked to leave a message. To this day 10 August 2017 4 weeks later the issue has not been resolved. I am very disappointed as when it worked it was a good service. I think my money is down the drain and I would not be recommending this service to anyone else.
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