Venntro

4.00 stars

200 Reviews

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Gary's complaint against Venntro

Gary Knight

15/09/2016

[RESPONDED] Theft from my bank account

Complaint against Venntro

Delete the information you have on me and stop stealing from my account or I will have to report you to the fraud squad again

  • supporters 0

Venntro has responded

  • Comments (5)

Venntro Media Group | | VERIFIED

Hi Gary, Thanks for your message. You can cancel your subscription online by logging into the site and following these simple steps, which take just a few minutes to complete: 1. Go to 'Account' and click on 'Site Membership' 2. Select 'Cancel my subscription' 3. We'll ask you some quick and easy questions about your experience to help us improve the site

Venntro Media Group | | VERIFIED

4. We'll ask you to confirm some details about your account, including your password When you have finished the process, you'll be taken to a confirmation page and we'll send you a Support Message confirming the time and date that your account will go back to a basic membership. By cancelling your membership, your full membership access will expire at the end of your current package.

Venntro Media Group | | VERIFIED

For safety and security reasons, you can cancel your account Monday to Friday between 9am and 5pm. We are unable to process the cancellation for you unfortunately, but don't worry we are here to assist if you have any concerns. If you would then like to fully delete your account you can do this by logging in to the site and following these simple steps after cancellation:

Venntro Media Group | | VERIFIED

1. Go to 'Account' and then 'Site Membership' 2. select 'Delete Account' 3. We'll ask you some quick and easy questions about your experience to help us improve the site 4. We'll ask you to confirm some details about your account, including your password I hope this has been helpful, let me know if you have any further questions. Best wishes, Michaela

Gary Knight | | VERIFIED

Thieves
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