Venntro

4.00 stars

192 Reviews

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Glenn's complaint against Venntro

Glenn Perry

01/10/2016

[RESOLVED] - Being continually charged for account I don't have. Venntro will not reply

Complaint against Venntro

3 months ago a charge appeared on my bank account from venntro. No amount of contact seems to stop the charge repeating. Venntro never reply to me

  • supporters 0

Venntro resolved this complaint

  • Comments (4)

Venntro Venntro Media Group | | VERIFIED

Hi Glenn, thanks for getting in touch. If we're billing you, it will be for a subscription to one of our dating sites. So that I can look into which site you are being billed for, please could you share your email address with me? Many thanks, Michaela - Venntro

Glenn Perry | | VERIFIED

User Responded via private message

Venntro Venntro Media Group | | VERIFIED

Hi Glenn, thanks for sharing that information with me. A member of the customer services team is looking into it and will get back to you shortly on the email address you provided. Many thanks, Michaela - Venntro

Glenn Perry | | VERIFIED

Resolved eventually. Many thanks
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