Venntro

4.00 stars

200 Reviews

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Leslsy Ann (known as ANN)'s complaint against Venntro

Leslsy Ann (known as ANN) DENEHY

15/01/2018

[RESPONDED] Cancelled but charged the next day for another month

Complaint against Venntro

I cancelled my subscription on Saturday 13th January and received notification and they said they were sorry that I had cancelled I filled in all the necessary questions. On Sunday 14th I was charged for anther month's subscription. Could I please have this refunded and my name removed from your organization

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Venntro has responded

  • Comments (2)

Venntro Media Group | | VERIFIED

Hi Leslsy, That doesn't sound quite right! So that I can get our Customer Care team to look into why you were charged again, please could you share your email address with me? Best wishes, Katie

Leslsy Ann (known as ANN) DENEHY | | VERIFIED

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