Venntro

4.00 stars

192 Reviews

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brian's complaint against Venntro

brian thompson

17/04/2018

[LAPSED] cancelling dating company subscription

Complaint against Venntro

I took up venntro's offer to increase number of profiles I could review. However having made a quick examination of what I was getting I immediately cancelled my account with the dating company the following day. I received confirmation that this had been done and my account no longer existed. I did expect to pay the initial 3 day charge but have since found that a further £27.00 has been deducted from my bank account. I feel that this was done without my permission. I have contacted the dating site but I fear I will not hear from them and that momey will continue to be taken from my account. I am going to my bank today to instruct them to block any further deduction from my account.

  • supporters 0

Lapsed. brian has not responded in 90 days

  • Comments (1)

Venntro Venntro Media Group | | VERIFIED

Hi Brian - Sorry to hear you've been charged again. So that I can get our Customer Care team to look into why this has happened, please could you share your email address with me that you used to sign up? Best wishes, Katie - Venntro
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