4.00 stars

200 Reviews

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Steve 's complaint against Venntro

Steve Thomas


[LAPSED] fictitious customer accounts

Complaint against Venntro

I believe you may employ a bot, or some other means, to open fictitious accounts on some of your dating sites. Once created, these fictitious accounts then target real accounts by liking the members profiles and placing genuine customer profiles into the 'favourites' of the fictitious accounts. Then these fictitious accounts are deactivated. Do some of your dating sites employ these strategies or something similar?

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Lapsed. Steve has not responded in 90 days

  • Comments (2)

Venntro Media Group | | VERIFIED

Hi Anneri, So that I can get our Customer Care to look into why you've been charged, please could you share your email address with me? Best wishes, Katie - Venntro

Venntro Media Group | | VERIFIED

Sorry Steve - that message went to the wrong person. Please could you share your email address with me so that I can get our Customer Care team to look into this and respond to you? Thanks a lot, Katie - Venntro
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