Venntro

4.00 stars

200 Reviews

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Remedios's complaint against Venntro

Remedios rodriguez

14/11/2016

[LAPSED] Have been charged 74.95 euro even 3 months

Complaint against Venntro

Just noticed that Venntro has been charging me 74.95 every 3 months since October. 2015. In contact with them they are giving me an I'D number for a dating agency membership which I never took. They ask him to follow certain steps to cancel account which I cannot do as I have not taken that membership. They also underline that they cannot cancel my subscription for me.

  • supporters 0

Lapsed. Remedios has not responded in 90 days

  • Comments (1)

Venntro Media Group | | VERIFIED

Hi Remedios, I'm sorry to hear that you're unhappy. Do you know which email address your account is linked to or your member ID number? If you do, please share these with me so that I can follow up with our customer service team and investigate further. Best wishes, Michaela - Venntro
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