Venntro

4.00 stars

200 Reviews

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lionel's complaint against Venntro

lionel Rodriguez

12/03/2017

[LAPSED] Illegal Direct debit

Complaint against Venntro

I've just notice Venntro Media Group direct debit on my statement and did not permitted or agreed any transaction with a dating site, They have illegally take money out of my account since october of a sum of £29.95 And I wonder how they did it? I want to make a formal complaint and will ask a full refund from Venntro Media group Any help will be appreciate Thank you Lionel

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Lapsed. lionel has not responded in 90 days

  • Comments (1)

Venntro Media Group | | VERIFIED

Hi Lionel, thanks for getting in touch. We're a dating services company so if we're billing you, it will be for a subscription to one of our dating sites. So that I can look into which site you are being charged for, please could you share your email address with me? I will then be able to pass you on to our customer service team who will help you resolve the issue. Best wishes, Michaela - Venntro
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