Venntro

4.00 stars

192 Reviews

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jean's complaint against Venntro

jean scott

10/07/2017

[RESPONDED] inadvertly paid for what I thought was one month & instead got charged for longer £89+ i cancelled b

Complaint against Venntro

inadvertly paid for what I thought was one month & instead got charged for longer at £89+ i cancelled but no refund !!

  • supporters 0

Venntro has responded

  • Comments (3)

Venntro Venntro Media Group | | VERIFIED

Hi Jean, If you share your email address with us, our customer care team can look into this for you. If you're within the 14 day cooling off period, we can switch your account to one month membership instead of for the longer period and refund the remaining balance to you. Best wishes, Hannah - Venntro

jean scott | | VERIFIED

scottsheatyahoo.co.uk - it would not allow me to cancel before 48 hours so straight after that - no, thank you to the swop paid from curent account debit card

jean scott | | VERIFIED

please advise
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