Venntro

4.00 stars

192 Reviews

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emma's complaint against Venntro

emma dancer

11/08/2017

[RESPONDED] Money taken from my account without direct debit set up

Complaint against Venntro

I took a £1 month trial of a dating site..thinking if i liked it i would sign up in full. It wasnt great so i didnt extend..but they took 29.99 straight out of my account!!!

  • supporters 0

Venntro has responded

  • Comments (4)

Venntro Venntro Media Group | | VERIFIED

Hi Emma, sorry to hear that. So that our customer service team can look into why this happened, please could you share your email address with me so they can look into your account? Best wishes, Katie - Venntro

emma dancer | | VERIFIED

emma dancer | | VERIFIED

Venntro Venntro Media Group | | VERIFIED

Hi Emma, I've passed on your email address and the team will be in touch with you as soon as possible. Thanks, Katie - Venntro
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