Venntro

4.00 stars

192 Reviews

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Cindy's complaint against Venntro

Cindy Burton

27/03/2018

[LAPSED] Mrs Cynthia burton

Complaint against Venntro

I have been charged for a dating website, I used a website for a little while, but it was rubbish. I cancelled it as it was no good, as I am 83 and it was not suitable. I have just noticed that they have been taking £24 pounds a month and I had no idea until I checked. I have no access to the internet. My Daughter just use to use her email to try to find me a companion. I am so upset that the money has been taken without my knowledge. I am a pensioner and it’s a lot of money to me. Could you please refund my money as I have not been on the website, you can check this on your system. Kind regards C Burton Xxx Please email my Daughter with any details

  • supporters 0

Lapsed. Cindy has not responded in 90 days

  • Comments (1)

Venntro Venntro Media Group | | VERIFIED

Hi Cindy, I'm sorry to hear you didn't enjoy the dating site and that you're still being charged. So that I can get our Customer Care team to look into why this may be, please could you share your email address with me? I'll get them to get in touch with you as soon as possible. Best wishes, Katie - Venntro
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