Venntro

4.00 stars

192 Reviews

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Hannah's complaint against Venntro

Hannah Lupton

24/06/2018

[RESPONDED] Over $200 taken from my account and I live in NZ never heard of the company!

Complaint against Venntro

I never signed up for a dating site and having $200nzd is a lot of money especially when your a single mother who has a daughter who has been hit by a car at 70KPH so I need the money for medical bills and getting her to treatment clinics etc. I really hope this company reimburse my money because this is horrible I’m in tears! It’s too early in the morning here to talk to my bank but as soon as it opens I’ll be calling them!

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Venntro has responded

  • Comments (3)

Venntro Venntro Media Group | | VERIFIED

Hi Hannah, Please rest assured that we take fraud very seriously. So that our Customer Care team can look into this, please could you share an email address that you're happy to be contacted on? Best wishes, Louise - Venntro

Hannah Lupton | | VERIFIED

Hi Louise, If you check your emails you will know I’ve already given you all the information and you found someone has fraudulently used my details. I just want to know when u will be giving my money back?

Venntro Venntro Media Group | | VERIFIED

Hi Hannah, I can see that the Customer Care team have been in contact with you regarding this matter. Please don't hesitate to let me know if you need further assistance. Best wishes, Louise
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