Venntro

4.00 stars

192 Reviews

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Geoffrey's complaint against Venntro

Geoffrey Bray

16/06/2018

[RESPONDED] Payment after unsubscibed

Complaint against Venntro

I unsubscibed from this site but have just had money taken out of my account. After unsubscribing no-one got in touch to say any other activity was needed. I want my payment back and account closed.

  • supporters 0

Venntro has responded

  • Comments (5)

Venntro Venntro Media Group | | VERIFIED

Hi Geoffrey - So that I can get our Customer Care team to look into why you've been charged, please could you share the email address with me that you used to sign up? Best wishes, Katie - Venntro

Geoffrey Bray | | VERIFIED

Received a message from you. Am I getting reimbursed?

Geoffrey Bray | | VERIFIED

User Responded via private message

Venntro Venntro Media Group | | VERIFIED

Hi Geoffrey, So that I can get our Customer Care team to look into these transactions, I'm going to need your email address to pass on to them, please could you share this with me? Best wishes, Katie - Venntro

Geoffrey Bray | | VERIFIED

User Responded via private message
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