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Jon's complaint against Venntro

Jon Gee


[LAPSED] Unauthorised taking of money from account.

Complaint against Venntro

Booked one months subscription to one senior site and one months to another. I've found that Venntro have taken three payments of £29-95 from my bank. I authorised 1 month of each only. I've now had to cancel the card details with the bank to insure against Venntro helping themselves. I can no longer gain access to my accounts to cancel them through the original site. Venntro have taken a months unauthorised payment and have now effectively locked me out. This method could bleed a bank account dry. Surely this is a breach of advertising?

  • supporters 0

Lapsed. Jon has not responded in 90 days

  • Comments (1)

Venntro Media Group | | VERIFIED

Hi Jon, I'm sorry to hear that you're unhappy. You may have already seen my reply to your previous comment, but please provide me with your email address so that we can look into what has happened. We hope to resolve this for you as quickly as possible. Many thanks, Michaela - Venntro
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