4.00 stars

200 Reviews

Broadband silhouette


Cj's complaint against Venntro

Cj Williams


[LAPSED] Venntro (No Strings Dating New Zealand)

Complaint against Venntro

Once they have your credit card details, they will keep taking money from your account every month. I am pretty sure I cancelled the rebilling function (which is not explicitly stated when one joins).

  • supporters 0

Lapsed. Cj has not responded in 90 days

  • Comments (2)

Venntro Media Group | | VERIFIED

Hi Cj, thanks for getting in touch. When you first make a payment to us, you take out a subscription that will automatically renew until you cancel your account. We display a link to the Terms and Conditions under the 'Upgrade' button on the payment page and you agree to these when you make a payment.

Venntro Media Group | | VERIFIED

Along with the link to the Terms and Conditions, we also explain that your subscription will be automatically renewed and that we will retry the renewal should we encounter any problems. So that I can look into what has happened in this case, please could you send your email address to [email protected]? Best wishes, Michaela - Venntro
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