The Phone Spot

4.00 stars

196 Reviews

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g's complaint against The Phone Spot

g hessey

01/12/2016

[LAPSED] Failure to provide item and no contact

Complaint against The Phone Spot

I am the account holder for my teens phone with O2 she was rung by Phone Spot who offered her an upgrade they then contacted me and said "they dealt with O2 upgrades" offered a deal on an i phone 7 via Carphone warehouse and said it would take a couple of days no phone no contact in fact impossible to contact, One of my other phones was also up for renewal and while checking to see if account changed upgraded the other number online last night phone arrives today but still no i phone, Consider that they misrepresent themselves as agents forO2 and carphone warehouse waiting till weekend and then will order direct.

  • supporters 0

Lapsed. g has not responded in 90 days

  • Comments (1)

ThePhone Spot | | VERIFIED

Hello G Hessey Thanks for your feedback. I’m sorry to hear about the situation and would like to discuss this with you further. If you wish to make a complaint please call customer service on 01509 618 593 Chris | The Phone Spot Customer Support team
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