The Phone Spot

4.00 stars

196 Reviews

Broadband silhouette


Gillian's complaint against The Phone Spot

Gillian Williams


[LAPSED] Full of empty promises

Complaint against The Phone Spot

I was sold a package by Micheal but it was all lies. I made a complaint and Sophie said she would sort it. Today nothing happened so I called to find out what was going on. After several attempts I finally got through, and 55 minutes later I was told by Steph that Melissa would call me back. Which she did and guess what I had been offered something they could not deliver on so they wanted more money from me. Surely it would have been better to tell the truth at the start. Extremely poor service

  • supporters 0

Lapsed. Gillian has not responded in 90 days

  • Comments (1)

ThePhone Spot | | VERIFIED

Hello Gillian, Thanks for your review. I’m sorry to hear that you still haven't received the order you we're wanting. If you wish to discuss this further please call customer service on 01509 618 593. Leona | The Phone Spot Customer Support team
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