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Joy's complaint against The Phone Spot
[LAPSED] Mis leading information
Complaint against The Phone Spot
I had a phone call today from a man claiming to be from Carphone Warehouse informing me that I was due an upgrade. I was dubious at first but he had all of of my details so I continued to talk. Offered me 'the best deal' I could get with iPhone 6. On receiving email and text message from 'The Phone Spot' I immediately realised it was not Carphone Warehouse I had been speaking to so rang back to cancel. The phone number wouldn't go through, email bounced back, text message wouldn't send. I then came across this forum and see that each reply states customer to call the number stated. I have tried this and am being put on hold continually and haven't been able to speak to anyone. I wish to cancel this upgrade immediately.
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Lapsed. Joy has not responded in 90 days
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