The Phone Spot

4.00 stars

177 Reviews

Broadband silhouette


Catherine's complaint against The Phone Spot

Catherine Early


[LAPSED] Mislead on new contract

Complaint against The Phone Spot

Hi I got a new contract with phonespot yesterday he sold me a phone at 30 pound for the Samsung a3 to then look elsewhere to find the phone is over a year old and is not a newer model as stated and contract more expensive than the s8. I have tried to contact them on the customer service number that he provided. I want to cancel my order and get the s8

  • supporters 0

Lapsed. Catherine has not responded in 90 days

  • Comments (1)

ThePhone Spot | | VERIFIED

Hello Catherine Thanks for getting in touch. I’m sorry to hear you’re looking to cancel a recent upgrade agreed with our team. Please can you contact our Customer Support team on 01509 618 593 to discuss this further. Kind regards Rebecca | The Phone Spot Customer Support team
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