The Phone Spot

4.00 stars

176 Reviews

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DAVID's complaint against The Phone Spot

DAVID RICHARDSON

19/10/2017

[RESPONDED] Not Car Phone Warehouse

Complaint against The Phone Spot

Got numerous calls;finally answered one and got a hard sell,saying from CPW but wasn't and didn't get told otherwise.was Due an upgrade but didn't want one,wanted to wait for sales nearer Xmas.So hot told I could have a cheaper sim only deal until then.Rememberbinthink I am talking to CPW all this time with my details my and bank details etc.Totally out of order pretending to be another company who you trust by playing with words and misleading you.They set me up a simple only deal 30 day rolling contrat for 90 days.£25 pm 4g data.I later went on my o2 account and found I can get 4data for £21.or 8g for £25.i had no communication from them after first cold sale call.Totally unacceptable and you can't get thru to cancel on hold for ages on a premium phone number and no email address either..

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The Phone Spot has responded

  • Comments (1)

Charlotte Ellix | | VERIFIED

Hello David, We’re unable to cancel anything without going through security. If you wish to cancel please call our customer service team on 01509 618 593 and we will be happy to help. Ryan | The Phone Spot Customer Support team
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