The Phone Spot

4.00 stars

196 Reviews

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Kathy's complaint against The Phone Spot

Kathy Cush

04/02/2020

[LAPSED] Reference number 31643276

Complaint against The Phone Spot

I have rang on numerous occasions was told I would receive an email regarding returning a mobile that I didn’t want I tried to cancel this before it was even sent out and was told I couldn’t, after numerous phone calls I was told that they don’t send emails regarding a link to return the phone and was given an address a month later the last complaint number is same as the last few iv been charged for this phone and havnt even opened it I never had any problem with phone spot before and I’m very disappointed I left numerous emails and nothing was ever returned.

  • supporters 0

Lapsed. Kathy has not responded in 90 days

  • Comments (1)

ThePhone Spot | | VERIFIED

Hello Kathy Thank you for your review. I’m sorry to hear that you’ve had problems when trying to return your order; I understand the frustration this would cause. To allow us to look into this further, please update your review with your order number and a member of the team will be in touch. Kind regards Grace – The Phonespot
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